data protection

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use or purchase something from www.hundeeckchen.de (the "Website").

PERSONAL DATA WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we also collect information about the individual web pages or products you visit, the websites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect device information using the following technologies:

- "Cookies" are data files stored on a device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

- "Log files" log actions on the website and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- "Web beacons," "tags," and "pixels" are electronic files used to collect information about how you navigate the website.

Additionally, when you purchase or attempt to purchase something on the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

By "personal data" in this privacy policy we mean both device information and order information.

HOW DO WE USE YOUR PERSONAL DATA?

We generally use the order information we collect to fulfill orders we receive through the Site (including, without limitation, processing your payment information, arranging shipment, and sending you invoices and/or order confirmations).

We also use this order information to:

Communication with you;

Reviewing our orders for potential risks or fraud and

Providing you with information or advertising related to our products or services, provided that this is consistent with your privacy settings.

We use the device information we collect to screen for potential risk and fraud (in particular, your IP address) and generally to improve and optimize our website (for example, by analyzing how our customers navigate and interact with the website and to assess the success of our marketing and advertising campaigns).

DISCLOSURE OF YOUR PERSONAL DATA

We share your personal information with third parties who help us use your personal information as described above. For example, we use Shopify to operate our online store. You can find more information about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website. You can find more information about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted ads here:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services through the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we will not alter our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the details below.

Additionally, if you are located in Europe, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your order information for our records unless you ask us to delete this information.

SUBSCRIBE TO OUR EMAIL NEWSLETTER

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to receive the newsletter is your email address. Providing additional data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure to send the newsletter, which ensures that you only receive the newsletter after you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the specified email address.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 (1) (a) GDPR. We will save your IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration so that we can trace any possible misuse of your email address at a later date. The data we collect when you register for the newsletter will be used strictly for the intended purpose. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a corresponding message to the person responsible named above. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

NEWSLETTER DELIVERY VIA SHOPIFY EMAIL

Our email newsletter is sent via Shopify Email, a service of Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify"), to which we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 (1) (f) GDPR and serves our legitimate interest in using an effective, secure, and user-friendly newsletter system. The data you enter to subscribe to the newsletter (e.g., email address) is generally stored on Shopify's servers in the EU.

As part of the aforementioned Shopify services, data may also be transmitted to Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc. or Shopify (USA) Inc. for further processing on behalf of Shopify. In the event that data is transmitted to Shopify Inc. in Canada, an appropriate level of data protection is guaranteed by an adequacy decision of the European Commission. Shopify uses this information to send and statistically evaluate the newsletter on our behalf. For the evaluation, the e-mails sent may contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. This makes it possible to determine whether a newsletter message has been opened and which links have been clicked. In addition, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). The data is collected exclusively in a pseudonymized form and is not linked to your other personal data; direct identification is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of the recipients. If you wish to object to data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

Furthermore, in accordance with Art. 6 (1) (f) GDPR, Shopify may use this data itself based on its own legitimate interest in tailoring and optimizing the service to meet customer needs, as well as for market research purposes, for example, to determine the countries from which recipients come. However, Shopify does not use the data of our newsletter recipients to contact them directly or to pass the data on to third parties. We have concluded a data processing agreement with Shopify, which obligates Shopify to protect our customers' data and not to pass it on to third parties.

You can view Shopify's privacy policy here: https://www.shopify.de/legal/datenschutz

CHANGES

We may change this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

CONTACT

If you require more information about our privacy practices, have questions, or would like to make a complaint, please contact us by email at shop@hundeeckchen.de or by mail at the address below:

Herforder Str. 17, Cologne, 50737, Germany